Introduction
Welcome to Bhartiya Kalakriti! These Terms and Conditions ("Terms") govern your access to and use of our website (bhartiyakalakriti.com), including any purchases, services, and interactions made through the platform. By accessing or using our website, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, please refrain from using our services.
Definitions
• "We," "Us," or "Our" refers to Bhartiya Kalakriti, its owners, and operators.
• "User," "Customer," or "You" refers to any individual who accesses or uses our website.
• "Artwork" refers to paintings, digital art, sculptures, or any creative work available for sale.
Intellectual Property Rights
• All artworks listed on this website are the original creations of their respective artists.
• Copyright of each artwork remains with the original artist, unless explicitly stated otherwise.
• Users are prohibited from copying, reproducing, distributing, or modifying any artwork or content from the website without prior written consent.
• Bhartiya Kalakriti reserves the right to use images of sold artworks for promotional and marketing purposes.
Product Information & Representation
• We strive to provide accurate descriptions and high-quality images of all artworks displayed on our website. However, slight color variations may occur due to differences in digital screens, lighting, and photography.
• We are not responsible for minor discrepancies between the actual artwork and its digital representation.
Orders, Pricing & Payment
1. Order Processing
• Orders are processed only after successful payment confirmation.
• We reserve the right to cancel or reject any order if fraudulent activity or incorrect information is detected.
2. Pricing
• All prices are listed in Indian Rupees (INR) unless otherwise stated.
• International buyers are responsible for currency conversion charges and any additional exchange rate fluctuations.
• We reserve the right to change prices without prior notice.
3. Payment Methods
• We accept all major credit cards, debit cards, UPI, net banking, and other digital payment methods displayed at checkout.
• Transactions are processed through secure payment gateways to ensure the safety of financial data.
Shipping & Delivery
1. Domestic & International Shipping
• We provide both domestic and international shipping services.
• Shipping charges are calculated based on location, weight, and size of the artwork.
• International customers are responsible for customs duties, taxes, and additional clearance fees as per their country's regulations.
2. Estimated Delivery Time
• Domestic orders are generally delivered within 7-10 business days.
• International orders may take 15-30 business days depending on the destination and customs processing.
3. Address Accuracy & Delivery Responsibility
• Customers must provide an accurate and complete shipping address.
• We are not responsible for delays or lost shipments due to incorrect addresses provided by the customer.
4. Packaging & Safety
• All artworks are professionally packed to ensure they arrive in perfect condition.
• Rolled canvases are recommended for safer and cost-effective shipping.
Returns, Cancellations & Refunds
1. Cancellation Policy
• Orders can be canceled within 48 hours of purchase for a full refund.
• After 48 hours, cancellations are not guaranteed and will be reviewed on a case-by-case basis.
2. Return & Refund Policy
• Due to the nature of artwork, we do not accept returns, unless the artwork is delivered in a damaged or defective condition.
• Customers must report damage within 24 hours of delivery along with photographic proof.
• If the damage claim is approved, we will either issue a replacement (if available) or process a refund.
3. Non-Refundable Items
• Custom or commissioned artworks are non-returnable and non-refundable.
• Refunds will not be issued for minor color variations or buyer’s remorse.
User Conduct & Responsibilities
• Users must not engage in activities that violate any laws or regulations.
• Posting offensive, abusive, or misleading information on our website is strictly prohibited.
• We reserve the right to suspend or terminate any user account found violating these Terms.
Privacy Policy & Data Security
• We collect and process user data in accordance with our Privacy Policy.
• Personal information such as name, contact details, and payment information is securely stored and never shared without consent.
• Cookies are used to enhance user experience, and users have the option to disable them via browser settings.
Licensing & Artist Agreement
• Purchasing an artwork does not grant the buyer the right to reproduce or resell the artwork in any form.
• Artists submitting their work to Bhartiya Kalakriti grant us a non-exclusive right to display and promote their artworks.
• Artists retain full ownership and copyright of their submitted works unless a separate written agreement states otherwise.
Third-Party Links & Services
• Our website may contain links to third-party websites for additional services (e.g., payment gateways, shipping carriers).
• Bhartiya Kalakriti is not responsible for the privacy policies, terms, or content of these third-party websites.
Dispute Resolution & Governing Law
• These Terms & Conditions are governed by the laws of India.
• Any disputes arising from these Terms shall be resolved under the jurisdiction of the courts in New Delhi, India.
• We encourage customers to reach out to us first for any concerns before seeking legal action.
Limitation of Liability
• Bhartiya Kalakriti shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
• We do not guarantee that the website will be error-free or uninterrupted at all times.
Changes to Terms & Conditions
• Bhartiya Kalakriti reserves the right to update or modify these Terms at any time without prior notice.
• Changes will be effective immediately upon posting on the website.
• Continued use of the website after modifications implies acceptance of the revised Terms.